The Q&A tool allows your users to access the wealth of knowledge spread throughout your organisation.
Communication – You know the problems
Knowledge is spread across your organisation between people in different departments, geographical locations and management levels.
Just getting to the specific expertise and talent within your business can be a problem.
You have an everyday question, needing an answer. How can that be made easy? TWM’s Q&A tool allows users to post questions for other users to answer. A system of voting allows the most popular answers to top the list of responses. The user who asked the question then has the option to select a solution from the list of responses.
It’s that simple! The Q&A tool empowers all of your users to unlock the knowledge that each of them holds and collaborate together to solve everyday problems. At the same time, a growing and valuable organisational memory is created for use by other users anytime and from anywhere.
Real benefits to the business and your users:
- Tap into the wealth of stored knowledge spread across your organisation
- Value your people, recognise their understanding and take advantage of your biggest cost – human capital
- Break cultural and organisational barriers which hinder collaboration and communications between your people
- Find the pools of expertise and talent within your organisation
- Provide an easily accessible online environment for your people to find the answers to their everyday questions
- Recognise engaged or talented employees through their participation in the building of this knowledge resource
- Improve employee and organisational performance through access to corporate knowledge
Let the Q&A tool drive innovation by way of communication between professionals with active discussions around a question or topic.